FAQ

/FAQ
FAQ 2017-09-01T14:30:13+00:00

Q: Are you a factory or trading company?

A: Our company has been many years for yoga products and has got high reputation with top quality, low price and excellent service with support of our own factory.

Q: What products do you supply?

A: All we can do yoga products, including yoga mats, yoga block, yoga ball, yoga roller, yoga wheel, yoga towel, and yoga mat is our advantage products.

Q: Can you do OEM? 

A: Yes, we can do OEM products according to customer’s requirement.

Q: How can I get some sample? 

A: We are honored to offer you sample. New clients are expected to pay for the courier. So inform us your express account for freight collect. Or we can send you the samples by Ali express with FedEx,UPS,DHL,TNT etc to save your cost after you pay the freight.

Q: How does your factory do regarding quality control? 

A: Quality is priority!

We always attach great importance to quality controlling from beginning to end:

1). Skillful workers care every details in handing the producing and packing processes;

2).Quality Control Department specially responsible for quality checking in each process.

Q: What’s the delivery time?

A: It’s about 45 days after receipt of 30% advance payment.

Delivery time also depends on quantity of client’s order.

Q: Why buy products from buy-yoga? 

A: 1.Professional

Our factory has 20 years of history, with 3 complete production lines, professional R & D personnel and sales team, with 10 years of export experience, customers throughout Europe and the United States, focusing on yoga industry for 10 years.

2.Quality Control

We have 5-10 QC. They are stationed permanently in the factory until shipment

We ensure the quality of the product to your satisfaction.

3.Our Services

a. We promise customer response within 24 hours.

b. Handle large orders with sufficient inventory.

c. Fast delivery time.